had to refund buyer outside ebay

radio_fix — Sun, 24 May 2026 15:22:42 GMT

I had an item returned three weeks ago but despite trying to refund the buyer ebay said i cannot as the return was still open, this was underneath the ebay timeline that said it hade been delivered, tried and tried but in the end buyer gave me bank details and i paid him back that way. now ebay is demanding i refund the buyer.

Re: had to refund buyer outside ebay

john1297576 — Sun, 24 May 2026 16:21:11 GMT

Sounds as though not returned properly through a case, but xo long as buyer is happy, I think you can just ignore reminder from ebay.

If money is still being held when seller wants to refund, money would be taken from ebay account if sufficient available, if not from bank account.

Again I assume you do not have an alternative funding source loaded..

Because you refunded outside the system, ebay assumes refund still needs to be made, but I do not think any action would be taken by ebay if you just ignore reminder.

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had to refund buyer outside ebay

Re: had to refund buyer outside ebay