topic Re: Seller Removed in Member To Member Support

Seller Removed

niccithom.89_5 — Fri, 24 Apr 2026 14:27:06 GMT

Please help, purchased an electric scooter in October for Christmas, the scooter has developed a fault. Contacted the manufacturer and warranty is void due to not being licensed to sell on eBay. The transaction no longer shows on my account so can’t raise a dispute, can’t find how to contact someone on eBay. PayPal won’t do anything and the bank don’t want to know. Can anyone please advise what we can do

Re: Seller Removed

tobiasd4 — Fri, 24 Apr 2026 14:35:18 GMT

Ebay MBG is only for 30 days, so they won't help.

If it was UK business seller and they are still trading contact citizens advice.

Re: Seller Removed

john1297576 — Fri, 24 Apr 2026 16:48:20 GMT

Of course any purchase shows in your purchases for 7 years, but you do have to use the drop down menu to change the period. Seller cannot remove!!

The reason you cannot raise a dispute is because you are over the 30 days.