https://community.ebay.co.uk/t5/Member-To-Member-Support/Sellers-item-was-damaged-in-transit/m-p/8024608#M351383 <P>If you used&nbsp;Simple Delivery you are protected if the item is lost/damaged in transit.&nbsp; &nbsp;So ask the buyer to open a return using "item damaged in delivery" as the reason.&nbsp; Then eBay will issue the refund themselves and you keep the original payment.&nbsp; They will not be required to return the item.</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 21 Apr 2026 15:12:53 GMT **peaseblossom** 2026-04-21T15:12:53Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Sellers-item-was-damaged-in-transit/m-p/8024599#M351380 <P>I sold an item in good condition it then got damaged by the courier in transit so the buyer wants a refund which is fair but how do I get compensation?</P> Tue, 21 Apr 2026 14:46:17 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Sellers-item-was-damaged-in-transit/m-p/8024599#M351380 joefly1721-7 2026-04-21T14:46:17Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Sellers-item-was-damaged-in-transit/m-p/8024608#M351383 <P>If you used&nbsp;Simple Delivery you are protected if the item is lost/damaged in transit.&nbsp; &nbsp;So ask the buyer to open a return using "item damaged in delivery" as the reason.&nbsp; Then eBay will issue the refund themselves and you keep the original payment.&nbsp; They will not be required to return the item.</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 21 Apr 2026 15:12:53 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Sellers-item-was-damaged-in-transit/m-p/8024608#M351383 **peaseblossom** 2026-04-21T15:12:53Z