https://community.ebay.co.uk/t5/Member-To-Member-Support/Refund/m-p/8019626#M349602 <P>You should never close a case until it is resolved, ebay won't help now.</P> <P>Try your payment provider.</P> Thu, 09 Apr 2026 12:11:45 GMT tobiasd4 2026-04-09T12:11:45Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Refund/m-p/8019624#M349600 <P>Hi</P><P>I haven't received an item and asked for a refund from the seller but he asked me to close the request so he can issue the refund which I did I still haven't had a refund and now the item is closed so cannot get ebay involved How do I resolve this.</P><P>G&nbsp;</P> Thu, 09 Apr 2026 12:08:52 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Refund/m-p/8019624#M349600 glox_60 2026-04-09T12:08:52Z https://community.ebay.co.uk/t5/Member-To-Member-Support/Refund/m-p/8019626#M349602 <P>You should never close a case until it is resolved, ebay won't help now.</P> <P>Try your payment provider.</P> Thu, 09 Apr 2026 12:11:45 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support/Refund/m-p/8019626#M349602 tobiasd4 2026-04-09T12:11:45Z