Editing collection address

oh_giant! — Tue, 07 Apr 2026 18:56:45 GMT

Hi, I’ve just sold my first item and on going through the book a courier part. I managed to book and clicked ok without double checking and it came back with an old address to collect from! I don’t know why, because I get items d to my new, current address, so ebay know my current address!! And now I’m unable to edit the address, unable to delete it. I get a ‘cancel order and get buyer to buy again’ message, which isn’t exactly helpful! Any advice please, and it needs to be quick please, thanks

Re: Editing collection address

61stephenuk — Tue, 07 Apr 2026 19:04:02 GMT

You can check and edit your addresses held by eBay here https://accountsettings.ebay.co.uk/uas/addresses

For the sale you have just made you will have to cancel the sale and relist once your addresses are correct, notify the buyer of this so they an repurchase if they wish.

topic Editing collection address in Member To Member Support

Editing collection address

Re: Editing collection address