topic Re: My listing is showing the wrong collection place in Member To Member Support

My listing is showing the wrong collection place

jessica39 — Mon, 16 Mar 2026 09:51:19 GMT

I’ve created a listing and set it as collection only from where I live but the listing is showing collection from where I lived 3 years ago. Help!

Re: My listing is showing the wrong collection place

**peaseblossom** — Mon, 16 Mar 2026 09:54:21 GMT

You need to change your Payment and collection address on here:
https://accountsettings.ebay.co.uk/uas/addresses

That won't affect your current listing though. You will have to end it early via the dropdown menu next to the item on your selling page > End listing.

Contact your bidder first and let them know so they can bid again if they want to. To contact them click on where it says number of bids on your listing and you will see their ID on the next page. Click on that and use the contact link on their info.

Re: My listing is showing the wrong collection place

jessica39 — Mon, 16 Mar 2026 16:35:33 GMT

Thanks for the reply. My payment and collection addresses have been updated, and I cancelled the one bid and ended the listing. But when I create a new listing it still shows the old address; I've checked all the addresses set up in here https://accountsettings.ebay.co.uk/uas/addresses and none now reference my old address so I am at a loss what to do next.

Is there a significant delay between amending the address and the new address showing on a new listing, perhaps?

Re: My listing is showing the wrong collection place

papso22 — Mon, 16 Mar 2026 17:38:49 GMT

I suggest waiting until tomorrow, and perhaps clearing cache and cookies.