topic Re: regarding member requesting to pick up item from me in Member To Member Support

regarding member requesting to pick up item from me

stewjessie3 — Sun, 15 Mar 2026 18:49:37 GMT

A member has contacted me through eBay message system, they have asked if I have a pick up address so that they can pick up themself. I have answered them that they must still purchase through eBay then I will contact them. My question is I am assuming that when they get here they are going to ask for some money back as I was paying the postage myself so they may say I am saving on the postage, now I don't have a problem with that but what is the eBay protocol, further, how do I cover myself in case they pay on eBay, then pick up the item but claim I didn't give them the item . Thank you for any assistance .

Re: regarding member requesting to pick up item from me

**peaseblossom** — Sun, 15 Mar 2026 18:59:33 GMT

You have collection as an option on your listings so if they choose that the postage won't be relevant.

And see "Proof of collection" on here:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-collection?id=4181

Re: regarding member requesting to pick up item from me

stewjessie3 — Sun, 15 Mar 2026 19:20:49 GMT

Thankyou, more helpful that the actual agent for ebay, I think they were answering a different question