To Pay or Not to Pay? – This is my question.

naf55 — Tue, 10 Mar 2026 18:24:11 GMT

Can anyone explain the following please?

I offer free postage but I have only just noticed an oddity on some of my listings. It depends on which page I look at but this is what I have noticed.

When I click on ‘My Ebay’, then click ‘Selling’, the ‘Selling overview’ page comes up. Bearing in mind I offer free postage I do not know why, but some of my listings on this page show the asking price ‘+ postage’. On that same page, if I then click the blue ‘Active’ button, the listings that had incorrectly shown ‘+postage’ now show the asking price ‘+postage (you pay)’, ie free postage, which is correct.

An example is shown below.

Lauren, Ralph Lauren - Ladies White Cotton Straight Jeans/Trousers. US 8 - UK 12

Listing renews in 1d

£44.99+ postage

Lauren, Ralph Lauren - Ladies White Cotton Straight Jeans/Trousers. US 8 - UK 12

£44.99 Buy It Now

Or Best Offer

+ free postage (Free for buyer, you pay)

Above details are what is shown on the Overview page.

Above details are what is shown on the Active page

If buyers see incorrect information, they think they need to add on additional postage cost, as this could deter some people from making an offer.

Do I need to change/revise anything or do I need to speak to Ebay?

Many thanks.

Re: To Pay or Not to Pay? – This is my question.

papso22 — Tue, 10 Mar 2026 18:31:37 GMT

Buyers only see free postage.

Check what happens when your listing renews.

Re: To Pay or Not to Pay? – This is my question.

naf55 — Tue, 10 Mar 2026 18:43:19 GMT

Thank you. As long as buyers only see 'Free Postage', but I will keep an eye on it. It just seems such an odd thing to be happening. As I have only just noticed it, I don't know if it has always happened or is recent.

Thank you anyway.

NAF55

topic Re: To Pay or Not to Pay? – This is my question. in Member To Member Support

To Pay or Not to Pay? – This is my question.

Lauren, Ralph Lauren - Ladies White Cotton Straight Jeans/Trousers. US 8 - UK 12

Lauren, Ralph Lauren - Ladies White Cotton Straight Jeans/Trousers. US 8 - UK 12

Re: To Pay or Not to Pay? – This is my question.

Re: To Pay or Not to Pay? – This is my question.