topic Seller didnt pay postage in Member To Member Support

Seller didnt pay postage

8crocket5 — Sat, 28 Feb 2026 21:06:07 GMT

I bought an item which said free delivery,but today I got card from royal mail stating the seller only paid part postage and ive had to pay £1.50 for royal mail to deliver the product....its only £1.50 but its the principal...ive tried contacting seller but being ignored

Re: Seller didnt pay postage

papso22 — Sat, 28 Feb 2026 21:08:39 GMT

There is no ebay mechanism to get a seller to pay you back for the undercharge.

Re: Seller didnt pay postage

john1297576 — Sat, 28 Feb 2026 22:22:35 GMT

Basically you should not have accepted and paid. It is really up to sellers to see that correct postage is paid, annoying especially when a small amount, but only way to make sellers be more careful.

There is no way to get seller pay up , although a good seller would. All you can do is reflect in feedback, and the star rating for postage.