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    <title>Question Escalated a claim but selected wrong reason in Member To Member Support DO NOT DELETE</title>
    <link>https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Escalated-a-claim-but-selected-wrong-reason/qaq-p/4658626</link>
    <description>&lt;P&gt;Hi,&amp;nbsp;&lt;/P&gt;&lt;P&gt;I bought a counterfeit item from a seller and I'm not really getting anywhere with them so I escalated the claim. I selected '&lt;SPAN&gt;I didn't receive a refund for return postage' as the reason by mistake. I was just wondering if this will affect the case? The postage was free and I haven't sent the item back as I've received no return label. There doesn't seem to be an option to rectify this mistake either..&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Thanks&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Edit: The only contact option coming up is to call them but they are closed after 6pm, an option does come up to report the item&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Sat, 06 Feb 2016 18:26:22 GMT</pubDate>
    <dc:creator>spunkeh-87</dc:creator>
    <dc:date>2016-02-06T18:26:22Z</dc:date>
    <item>
      <title>Escalated a claim but selected wrong reason</title>
      <link>https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Escalated-a-claim-but-selected-wrong-reason/qaq-p/4658626</link>
      <description>&lt;P&gt;Hi,&amp;nbsp;&lt;/P&gt;&lt;P&gt;I bought a counterfeit item from a seller and I'm not really getting anywhere with them so I escalated the claim. I selected '&lt;SPAN&gt;I didn't receive a refund for return postage' as the reason by mistake. I was just wondering if this will affect the case? The postage was free and I haven't sent the item back as I've received no return label. There doesn't seem to be an option to rectify this mistake either..&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Thanks&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Edit: The only contact option coming up is to call them but they are closed after 6pm, an option does come up to report the item&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Sat, 06 Feb 2016 18:26:22 GMT</pubDate>
      <guid>https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Escalated-a-claim-but-selected-wrong-reason/qaq-p/4658626</guid>
      <dc:creator>spunkeh-87</dc:creator>
      <dc:date>2016-02-06T18:26:22Z</dc:date>
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