https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/getting-a-case-closed/qaq-p/4644269 <P>A buyer opened a "item not received" case against me and then 2 days later received the item.</P><P>I have a receipt with tracking number that also shows the buyers name, house number and post code.</P><P>Royal Mail tracking shows the buyers signiature and also states that the buyer collected the item from the depot which means proof of ID was shown.</P><P>The buyer has not closed the case or answered my request to do so.</P><P>I cannot afford to have the money held from me.</P><P>Is there anything I can do?</P><P>Thank You.</P> Sat, 30 Jan 2016 18:19:04 GMT eljaybe2005 2016-01-30T18:19:04Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/getting-a-case-closed/qaq-p/4644269 <P>A buyer opened a "item not received" case against me and then 2 days later received the item.</P><P>I have a receipt with tracking number that also shows the buyers name, house number and post code.</P><P>Royal Mail tracking shows the buyers signiature and also states that the buyer collected the item from the depot which means proof of ID was shown.</P><P>The buyer has not closed the case or answered my request to do so.</P><P>I cannot afford to have the money held from me.</P><P>Is there anything I can do?</P><P>Thank You.</P> Sat, 30 Jan 2016 18:19:04 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/getting-a-case-closed/qaq-p/4644269 eljaybe2005 2016-01-30T18:19:04Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/getting-a-case-closed/qaa-p/4644277#M88267 <P>If you haven't already done so, enter the trackiing number into the case and state the date of delivery.&nbsp; After that, you must sit tight and wait for the case to time out.&nbsp; Do not involve eBay</P> Sat, 30 Jan 2016 18:23:51 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/getting-a-case-closed/qaa-p/4644277#M88267 norseway53 2016-01-30T18:23:51Z