Question holiday message in Member To Member Support DO NOT DELETE

holiday message

sandra4003 — Sun, 02 Sep 2018 07:01:37 GMT

Hello,

Is it possible to leave a messge on all my listings (I have 70 or so) to say I will not be able to despatch for a period of time as I am on holiday?

Re: holiday message

ruby*tuesday — Sun, 02 Sep 2018 07:10:38 GMT

If you do that you will be returning to a Trashed Account. Buyers don't all read what is written in the Description, especially on a Mobile. You need to end all your Listings at least 10 days before you go away. You could get Cases for Items Not Received or Not As Described. They need to be dealt with.

Re: holiday message

corred — Sun, 02 Sep 2018 07:38:10 GMT

@sandra4003

• You cannot.......Seller Away or Holiday Settings are a shop only subscription service
•
• If you wish to return & still have an account to return to then you should end ALL Buy Now listings or auctions due to finish while you are away .....ideally 10 days before you go....this will allow time to deal with any sales issues before you go
•
• If this is not possible then end immediately
•
• You can relist on your return

Re: holiday message

angelah1847 — Sun, 02 Sep 2018 10:04:34 GMT

If you are going away then you don't add a message saying posting will be delayed, you end all of your listings before you go away.

If you had a shop then you would have the option of holiday settings.

All of your listings are BINs which means a buyer can hit the BIN button at any time of the day or night, pay immediately and then expect to receive their item. If you don't want to risk coming back from a lovely holiday to find your account trashed by INR cases and neg feedback, then end all of them before go and relist when you return.

Re: holiday message

sandra4003 — Sun, 02 Sep 2018 10:15:24 GMT

Thanks everybody. I will take your advice.
Regards, Sandra