https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/resolution-centre/qaq-p/4624400 <P>How do i escalate a case to customer support?</P> Wed, 20 Jan 2016 15:12:42 GMT girlsvboys 2016-01-20T15:12:42Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/resolution-centre/qaq-p/4624400 <P>How do i escalate a case to customer support?</P> Wed, 20 Jan 2016 15:12:42 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/resolution-centre/qaq-p/4624400 girlsvboys 2016-01-20T15:12:42Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/resolution-centre/qaa-p/4624412#M83960 <P>Hello,</P> <P>&nbsp;</P> <P>If its a case for item not received or item not as described, the option to escalate will appear exactly 8 days to the minute from when you opened the case.</P> <P>&nbsp;</P> <P>A case for non payment , the option appears 4 days to the minute or even second of opening.</P> Wed, 20 Jan 2016 15:20:30 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/resolution-centre/qaa-p/4624412#M83960 tressygirl 2016-01-20T15:20:30Z