Question complaint regarding unpaid item in Member To Member Support DO NOT DELETE

complaint regarding unpaid item

joegab59 — Fri, 15 Jun 2018 10:55:12 GMT

I browsed a sticker for my car and put it in the basket, then decided it wasn't worth it so clicked off the page. A few weeks later ebay sent me an unpaid request so I paid it and then never recieved the sticker. The unpaid dispute never registered I have paid it and neither did they see I havent recieved it, today I got a telling off that its been recorded as a no no.

This is unfair especially as I cant seem to get hold of them unless I ring up.. anyone else have this problem?

Re: complaint regarding unpaid item

*vyolla* — Fri, 15 Jun 2018 11:31:55 GMT

@joegab59 wrote:

today I got a telling off that its been recorded as a no no.

I've no idea what this means, can you explain?

Re: complaint regarding unpaid item

profgaz — Fri, 15 Jun 2018 14:31:16 GMT

If you paid & didn't receive, Open a Not received case.

Contact eBay by Phone / Online Chat and request they open a case for you.

Alternatively, You can Open a Not received case in PayPal.
(click on Help and then their Resolution Center)
https://www.paypal.com/gb/smarthelp/article/what-if-i-didn't-receive-my-item-or-it's-not-as-advertised-faq1344