https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Missing-Packages-through-royal-mail/qaq-p/4617923 <P>Hi ,</P><P>I just wondered if many sellers out there have experienced any of their packages going missing through royal mail?</P><P>&nbsp;</P><P>I have only been selling since early December &amp; until recently, I didnt bother printing off labels or tracking for the smaller &amp; cheaper items.&nbsp; This morning I had my third message from a buyer saying that they havnt recieved their item after plenty of time.&nbsp; Now I dont have a problem giving refunds but Im finding it disheartening- especially when the item bareley covers the postage.&nbsp; whats the best way to complain to royal mail?</P><P>And can anyone advise if you have to send items with printed out labels through the post office only (not via usual post box)?</P> Sun, 17 Jan 2016 13:31:00 GMT chelseabun1001 2016-01-17T13:31:00Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Missing-Packages-through-royal-mail/qaq-p/4617923 <P>Hi ,</P><P>I just wondered if many sellers out there have experienced any of their packages going missing through royal mail?</P><P>&nbsp;</P><P>I have only been selling since early December &amp; until recently, I didnt bother printing off labels or tracking for the smaller &amp; cheaper items.&nbsp; This morning I had my third message from a buyer saying that they havnt recieved their item after plenty of time.&nbsp; Now I dont have a problem giving refunds but Im finding it disheartening- especially when the item bareley covers the postage.&nbsp; whats the best way to complain to royal mail?</P><P>And can anyone advise if you have to send items with printed out labels through the post office only (not via usual post box)?</P> Sun, 17 Jan 2016 13:31:00 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Missing-Packages-through-royal-mail/qaq-p/4617923 chelseabun1001 2016-01-17T13:31:00Z