https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Buyer-hasn-t-received-item/qaq-p/5966305 Hi. A buyer has informed me they haven't received their item. It was posted royal mail second class with no signature/tracking on 20 May. I printed a postage label from PayPal. If I refund the buyer, who do I ask for compensation-is it Royal Mail or PayPal?<BR />Thanks in advance!! Kristy Sun, 27 May 2018 13:12:22 GMT kristy1973*1 2018-05-27T13:12:22Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Buyer-hasn-t-received-item/qaq-p/5966305 Hi. A buyer has informed me they haven't received their item. It was posted royal mail second class with no signature/tracking on 20 May. I printed a postage label from PayPal. If I refund the buyer, who do I ask for compensation-is it Royal Mail or PayPal?<BR />Thanks in advance!! Kristy Sun, 27 May 2018 13:12:22 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Buyer-hasn-t-received-item/qaq-p/5966305 kristy1973*1 2018-05-27T13:12:22Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Buyer-hasn-t-received-item/qaa-p/5966323#M825181 <P>&nbsp;</P> <P><A href="https://community.ebay.co.uk/t5/Postage-Topics/Missing-package-Do-I-claim-royal-mail-or-PayPal/m-p/5966059" target="_blank">https://community.ebay.co.uk/t5/Postage-Topics/Missing-package-Do-I-claim-royal-mail-or-PayPal/m-p/5966059</A></P> Sun, 27 May 2018 13:42:39 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Buyer-hasn-t-received-item/qaa-p/5966323#M825181 **peaseblossom** 2018-05-27T13:42:39Z