Responding to Feedback

sierra_stone — Fri, 15 Jan 2016 19:20:18 GMT

Hi.

I am unable to respond to buyer feedback and haven't been able to for a few days now. I just wondered whether anyone else was experiencing this issue at all? I did phone e-bay to report this problem, but am left with no concrete time-scale for them resolving the problem - I feel this is putting me at a disadvantage - where I want to comment on something a buyer has written while it is still in my mind.

e-bay asked me to clear cache and cookies, then even suggested I log in to the Irish or German site to see if I could add feedback there!! And there was me thinking I was paying them to make sure I had full functionality as a seller on the UK Site!

If anyone has been given an estimated time scale for remedying this issue, I would be pleased to hear when that might be.

Thanks very much, Sue

Re: Responding to Feedback

norseway53 — Fri, 15 Jan 2016 19:21:51 GMT

This has been going on for weeks and the advice to try a different site is the only real workaround. Daft, isn't it. Try the .com site (USA) - that's usually more reliable.

@sierra_stone

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Responding to Feedback

Re: Responding to Feedback