https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/refund/qaq-p/5915321 Hi, I received damaged item and returned it back to seller, but I haven't received any refund and on 19th which is today I am aloud to get eBay help but I can't see anywhere how to do so can you help me out please? Thu, 19 Apr 2018 10:11:45 GMT happydays7698 2018-04-19T10:11:45Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/refund/qaq-p/5915321 Hi, I received damaged item and returned it back to seller, but I haven't received any refund and on 19th which is today I am aloud to get eBay help but I can't see anywhere how to do so can you help me out please? Thu, 19 Apr 2018 10:11:45 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/refund/qaq-p/5915321 happydays7698 2018-04-19T10:11:45Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/refund/qaa-p/5915331#M794664 <P>Did you send it&nbsp;back using a returns label that either the seller or eBay gave you?</P> <P>&nbsp;</P> <P>Did you add the tracking number to the return?<BR /><BR />If you just returned it&nbsp;without a pre-paid label, you will need a tracking number to prove that the seller has their item back. Without a tracking number, you will not win an eBay dispute.<BR /><BR /><BR /></P> Thu, 19 Apr 2018 10:19:41 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/refund/qaa-p/5915331#M794664 *vyolla* 2018-04-19T10:19:41Z