https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-received/qaq-p/5906005 I opened a resolution after not delivery of an item. I corresponded with seller who apologised for late posting. I closed resolution as I thought seller was being honest. A week later still no item and no acknowledgement from new message to seller. Now I can't reopen resolution. Thu, 12 Apr 2018 22:05:23 GMT noddindonkey56 2018-04-12T22:05:23Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-received/qaq-p/5906005 I opened a resolution after not delivery of an item. I corresponded with seller who apologised for late posting. I closed resolution as I thought seller was being honest. A week later still no item and no acknowledgement from new message to seller. Now I can't reopen resolution. Thu, 12 Apr 2018 22:05:23 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-received/qaq-p/5906005 noddindonkey56 2018-04-12T22:05:23Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-received/qaa-p/5906017#M789085 <P>As you've found out, you should never close a case til you're happy with the outcome, as closed cases can't be re opened</P> <P>&nbsp;</P> <P>Open a case with paypal, via the transaction, escalate after 2 days and before 20 days have elapsed..this is your last chance for a refund</P> Thu, 12 Apr 2018 22:20:07 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-received/qaa-p/5906017#M789085 nightnursekitten 2018-04-12T22:20:07Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-received/qaa-p/5910370#M791653 Now in the capable hands of Paypal Mon, 16 Apr 2018 06:03:04 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-received/qaa-p/5910370#M791653 noddindonkey56 2018-04-16T06:03:04Z