https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Payment-on-hold-with-paypal/qaq-p/5871371 <P>I had a customer who wanted to return an item, but then decided she didn't want to , was happy for a partial refund. Now I have her payment on hold with paypal, even thought the case was closed on ebay. Anyone have any ideas who I contact.&nbsp;</P> Wed, 21 Mar 2018 11:11:27 GMT sashababy64 2018-03-21T11:11:27Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Payment-on-hold-with-paypal/qaq-p/5871371 <P>I had a customer who wanted to return an item, but then decided she didn't want to , was happy for a partial refund. Now I have her payment on hold with paypal, even thought the case was closed on ebay. Anyone have any ideas who I contact.&nbsp;</P> Wed, 21 Mar 2018 11:11:27 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Payment-on-hold-with-paypal/qaq-p/5871371 sashababy64 2018-03-21T11:11:27Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Payment-on-hold-with-paypal/qaa-p/5871375#M768795 <P>Try ringing Paypal.&nbsp; Click on Contact at the bottom of page in your Paypal account &gt; Call Us&nbsp; to get one-off 6 digit code.&nbsp;&nbsp; If you get the automated voice say "Agent" to speak to someone.</P> Wed, 21 Mar 2018 11:13:20 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Payment-on-hold-with-paypal/qaa-p/5871375#M768795 **peaseblossom** 2018-03-21T11:13:20Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Payment-on-hold-with-paypal/qaa-p/5871378#M768796 I contacted Paypayl but they said they couldn't do anything their end, I had to ring Ebay, but I have tried to get a number and I am just going around in circles. Wed, 21 Mar 2018 11:15:47 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Payment-on-hold-with-paypal/qaa-p/5871378#M768796 sashababy64 2018-03-21T11:15:47Z