https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Hacked-account-aftermath/qaq-p/5870176 <P>Last Friday my account my was hacked , I had not clicked or even recieved any dodgy emails and my password security was high. The hacker set up a shop selling cheap electronics. I did recieve an email from ebay about the shop opening but I had turned my phone off at the cinema , about 2 hours later sales started . I saw, heard the ping of&nbsp;a sale and immiediately contacted ebay I waited 4 minutes for the help chat and the phone rang for ages before someone answered and then it felt like forever before they did anything ,&nbsp;they were obviously reading from a script and a sale was going through every few seconds . In total 59 sales . Now despite another&nbsp;session on the phone the next day as the shop was still open and they told me to cancel all sales&nbsp;, I am recieving messages from purchasers&nbsp;every day&nbsp;and terrible feedback (which I am reporting). My question is - is there more I should/ could&nbsp;&nbsp;be doing? I have messaged every purchaser and was told ebay would contact them but still 6 messages today including - send me my phone ! You cancel order refund my paypal! Plus an essay in French I cant see a translate button for?</P> Tue, 20 Mar 2018 17:02:04 GMT kathryngeorge0 2018-03-20T17:02:04Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Hacked-account-aftermath/qaq-p/5870176 <P>Last Friday my account my was hacked , I had not clicked or even recieved any dodgy emails and my password security was high. The hacker set up a shop selling cheap electronics. I did recieve an email from ebay about the shop opening but I had turned my phone off at the cinema , about 2 hours later sales started . I saw, heard the ping of&nbsp;a sale and immiediately contacted ebay I waited 4 minutes for the help chat and the phone rang for ages before someone answered and then it felt like forever before they did anything ,&nbsp;they were obviously reading from a script and a sale was going through every few seconds . In total 59 sales . Now despite another&nbsp;session on the phone the next day as the shop was still open and they told me to cancel all sales&nbsp;, I am recieving messages from purchasers&nbsp;every day&nbsp;and terrible feedback (which I am reporting). My question is - is there more I should/ could&nbsp;&nbsp;be doing? I have messaged every purchaser and was told ebay would contact them but still 6 messages today including - send me my phone ! You cancel order refund my paypal! Plus an essay in French I cant see a translate button for?</P> Tue, 20 Mar 2018 17:02:04 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Hacked-account-aftermath/qaq-p/5870176 kathryngeorge0 2018-03-20T17:02:04Z