Unpaid item

khalrozi — Fri, 16 Mar 2018 12:43:20 GMT

Buyer not paid after 3 days . Buyer has history of not paying for buy now items for other ebayers. What can I do .I have sent messages to buyer.no response.

Re: Unpaid item

angelah1847 — Fri, 16 Mar 2018 12:44:59 GMT

Ebay debit the final selling fee to your ebay account as soon as the listing ends with a winning buyer not when the buyer pays.

If the buyer doesn't pay you have to make ebay aware in order to get a refund of the fee.

You can open an unpaid case 2 days after sale ends (though some sellers leave it a bit longer) and then close it 4 days later if buyer still hasn't paid.

http://pages.ebay.co.uk/help/sell/unpaid-items.html

You get a refund of your final selling fee and non payer gets a strike on their account.

Neither of you can leave any feedback.

Then you can relist.

Add their ID to your blocked bidder list:
http://offer.ebay.co.uk/ws/eBayISAPI.dll?bidderblocklogin
and set your Buyer Requirements to block bidders with 2+ strikes in last 12 months:
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences

Re: Unpaid item

khalrozi — Sat, 17 Mar 2018 14:19:00 GMT

Thank you. Buyer has now paid.

Question Unpaid item in Member To Member Support DO NOT DELETE

Unpaid item

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