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yourssincerely999 — Sat, 10 Mar 2018 23:28:54 GMT

Hi,

A buyer gave me five stars after receiving my item, but left a comment that she had tried to contact me and i hadn't got back to her, she then went on to ask ebay to step in.

I found this very odd as no contact was made, only to say she loved the item. I contacted the buyer, to which her reply was "I didn't leave any message and I have given you five stars, which she had, she stated how sorry she was but had no idea what I was on about, she said she couldnt see the message left, all very odd !

I then checked her feedback which she has given to other sellers, and the same message appears in a few of her feedback reviews, she then writes messages apologising for leaving the feedback !!!

I have asked her to remove the comments but she stated that she can't do it because she dosen't know how, and neither do I, can anyone help please.

Many Thanks in anticipation of a reply

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