Question Seller no longer exists in Member To Member Support DO NOT DELETE

Seller no longer exists

kazzie121279 — Mon, 05 Mar 2018 00:33:21 GMT

Purchased a doll for my daughters birthday on 23rd January it says delivery will be between 12th Feb - 23rd March I went on just now to check tracking nuMyers and it’s telling me the sellers suspended and I can’t track the item as this no longer exists then I went into PayPal to check and it’s showing I never paid with PayPal so o went back into my eBay purchases and it’s saying I paid with debit card can anyone please help me please my daughters going to be very upset now and I’m not happy the seller has stolen £32 from me

Re: Seller no longer exists

*guinevere* — Mon, 05 Mar 2018 01:18:09 GMT

You will have paid with Paypal as a guest using your debit card. It will be a PP payment.

Ring Paypal and ask them to open a not received case for you if you don't have the option in your PP account.

Escalate as soon as you can, and certainly before 20 days.

Re: Seller no longer exists

elfkincatcher — Mon, 05 Mar 2018 03:38:39 GMT

Pay pal will have processed the payment but you may need the bank to intervene with a chargeback... most now do this for debit cards. Phoning pay pal will help you know the status of the transaction... make note of the transaction number.