https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Delivery-Issue/qaq-p/5816933 A buyer is claiming that they haven’t received their goods, however it was sent by Royal Mail Recorded Delivery. I have evidence that the parcel was signed for although the buyer claims it is not their signature and they are now requesting a refund? Fri, 16 Feb 2018 16:51:16 GMT bally2509 2018-02-16T16:51:16Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Delivery-Issue/qaq-p/5816933 A buyer is claiming that they haven’t received their goods, however it was sent by Royal Mail Recorded Delivery. I have evidence that the parcel was signed for although the buyer claims it is not their signature and they are now requesting a refund? Fri, 16 Feb 2018 16:51:16 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Delivery-Issue/qaq-p/5816933 bally2509 2018-02-16T16:51:16Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Delivery-Issue/qaa-p/5816937#M737281 <P>Tell them to open a not received case and you then enter the tracking number and sit back.</P> <P>&nbsp;</P> <P>Once the buyer escalates the case eBay should find in your favour.</P> Fri, 16 Feb 2018 16:56:48 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Delivery-Issue/qaa-p/5816937#M737281 plpmr 2018-02-16T16:56:48Z