How to block a bidder

ia_grims — Sat, 27 Jan 2018 10:30:29 GMT

Keeps winning but never pays

Re: How to block a bidder

temperate_porcine — Sat, 27 Jan 2018 10:36:48 GMT

Block bidders: http://offer.ebay.co.uk/ws/eBayISAPI.dll?bidderblocklogin

What to do when a buyer doesn't pay: https://pages.ebay.co.uk/help/sell/unpaid-items.html

Re: How to block a bidder

corred — Sat, 27 Jan 2018 10:40:48 GMT

@ia_grims

It is important with non payers to always follow this procedure

• If an item has not been paid for 48 hours after the listing ended then you can open an unpaid case here http://resolutioncentre.ebay.co.uk/ (you have up to 32 days to do this if you wish to allow the buyer longer to pay but 2 days is the earliest)
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• After opening the case if payment has still not been received after 4 more full days then return to the case & close as unpaid to request a fee credit
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• Once a case has been closed you can then relist or make a second chance offer to the underbidder
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• Once an unpaid case has been opened the transaction cannot be cancelled, only closing the case after 4 days will do this
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• You should not simply cancel a transaction as it may leave you with fees to pay & a selling defect
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• When a case has been closed in your favour as the seller then the buyer receives a damaging unpaid strike against their account & NEITHER of you may leave feedback
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• Details here
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• http://pages.ebay.co.uk/help/sell/unpaid-items.html

Then add them to your blocked bidder list & set your buyer requirements to block bidders with 2 or more unpaid strikes in 12 months

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How to block a bidder

Re: How to block a bidder

Re: How to block a bidder