https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-defective/qaq-p/4540353 <P>Hi all,</P><P>I bought an item that stopped working the next day. I contacted the seller who told me to open a case and return the item and that it was under 1 year warrantee so he would send me a replacement immediately on receiving the defective one. Today, i got a message from ebay saying they will not refund me the item as they have found in favour of the seller?!!</P> Sat, 05 Dec 2015 20:12:16 GMT purplemaria8 2015-12-05T20:12:16Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-defective/qaq-p/4540353 <P>Hi all,</P><P>I bought an item that stopped working the next day. I contacted the seller who told me to open a case and return the item and that it was under 1 year warrantee so he would send me a replacement immediately on receiving the defective one. Today, i got a message from ebay saying they will not refund me the item as they have found in favour of the seller?!!</P> Sat, 05 Dec 2015 20:12:16 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-defective/qaq-p/4540353 purplemaria8 2015-12-05T20:12:16Z