https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-as-described/qaq-p/5660220 What's happened to the link item not as described it only let's you open a return case now I don't agree this should not cost buyers to send back a small cheaper item as posting may cost half of items worth you used to be able to open a item not as described case not a return as this means buser out of pocket please Ebay put this to be able to open a case because if you start the open case for returns then more than likely you will always loose as a buyer Wed, 08 Nov 2017 17:17:46 GMT nick.mandy 2017-11-08T17:17:46Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-as-described/qaq-p/5660220 What's happened to the link item not as described it only let's you open a return case now I don't agree this should not cost buyers to send back a small cheaper item as posting may cost half of items worth you used to be able to open a item not as described case not a return as this means buser out of pocket please Ebay put this to be able to open a case because if you start the open case for returns then more than likely you will always loose as a buyer Wed, 08 Nov 2017 17:17:46 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-not-as-described/qaq-p/5660220 nick.mandy 2017-11-08T17:17:46Z