https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-does-one-leave-feedback-to-Ebay/qaq-p/5554275 <P>Example of feedback that needs to go to Ebay management....<BR /><BR />It is frustratingly difficult to contact Ebay but yet I can message my online bank and get replies real easy.<BR /><BR />Searching on Ebay website for "feedback to ebay" or "contact ebay by messaging" leads no-where.<BR /><BR />Need our help? "Contact us" button just leads customers round and round. Is that intentional?<BR /><BR />Th Ebay Leave feedback page does not permit Ebay customer-to-Ebay feedback as we'd&nbsp; hoped for but something else.<BR /><BR /><A href="http://pages.ebay.co.uk/safetycentre/counterfeits.html" target="_blank">http://pages.ebay.co.uk/safetycentre/counterfeits.html</A> page just says how to get money back and does not say how, once money is refunded, to simply report counterfeit items so ebay can a) restrict a seller activities&nbsp; b) warn others c)&nbsp; contact police<BR /><BR />The ebay website Tell us what you think button leads to "404 Not Found<BR />The page you requested cannot be found. The URL may be misspelled or the page you're looking for is no longer available"<BR /><BR />If one returns goods because they are not as described the seller can cancel the sale, often not with the true reason stated, but importantly the buyer loses the&nbsp; ability using Purchase History to write a review and warn others, maybe of say counterfeit goods being sold.<BR />Wishlist: Retain the Write a Review button in Purchase History cancelled goods.<BR /><BR />When returning goods and a claim of 'not received' is made I think Ebay settles disputes by asking for a tracking number. If so when buyer returns goods to the seller Ebay should recommend they always send it tracked.<BR />Recently a seller wrote "It should be no problem for you to send with second class stamp" (76p) but&nbsp; they could have easily said we had not returned the item especially when dealing with untrustworthy sellers. It took much persuasion to get them to agree to a&nbsp; tracked £1.66 signed for 2nd class postal charge and then make the actual refund.<BR />Wishlist: Ebay could help by clarifying this grey position of whether buyer to use Proof of Postage (POP) or Tracked Proof of Delivery (POD).<BR /><BR /></P> Wed, 06 Sep 2017 15:08:13 GMT magiisto 2017-09-06T15:08:13Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-does-one-leave-feedback-to-Ebay/qaq-p/5554275 <P>Example of feedback that needs to go to Ebay management....<BR /><BR />It is frustratingly difficult to contact Ebay but yet I can message my online bank and get replies real easy.<BR /><BR />Searching on Ebay website for "feedback to ebay" or "contact ebay by messaging" leads no-where.<BR /><BR />Need our help? "Contact us" button just leads customers round and round. Is that intentional?<BR /><BR />Th Ebay Leave feedback page does not permit Ebay customer-to-Ebay feedback as we'd&nbsp; hoped for but something else.<BR /><BR /><A href="http://pages.ebay.co.uk/safetycentre/counterfeits.html" target="_blank">http://pages.ebay.co.uk/safetycentre/counterfeits.html</A> page just says how to get money back and does not say how, once money is refunded, to simply report counterfeit items so ebay can a) restrict a seller activities&nbsp; b) warn others c)&nbsp; contact police<BR /><BR />The ebay website Tell us what you think button leads to "404 Not Found<BR />The page you requested cannot be found. The URL may be misspelled or the page you're looking for is no longer available"<BR /><BR />If one returns goods because they are not as described the seller can cancel the sale, often not with the true reason stated, but importantly the buyer loses the&nbsp; ability using Purchase History to write a review and warn others, maybe of say counterfeit goods being sold.<BR />Wishlist: Retain the Write a Review button in Purchase History cancelled goods.<BR /><BR />When returning goods and a claim of 'not received' is made I think Ebay settles disputes by asking for a tracking number. If so when buyer returns goods to the seller Ebay should recommend they always send it tracked.<BR />Recently a seller wrote "It should be no problem for you to send with second class stamp" (76p) but&nbsp; they could have easily said we had not returned the item especially when dealing with untrustworthy sellers. It took much persuasion to get them to agree to a&nbsp; tracked £1.66 signed for 2nd class postal charge and then make the actual refund.<BR />Wishlist: Ebay could help by clarifying this grey position of whether buyer to use Proof of Postage (POP) or Tracked Proof of Delivery (POD).<BR /><BR /></P> Wed, 06 Sep 2017 15:08:13 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-does-one-leave-feedback-to-Ebay/qaq-p/5554275 magiisto 2017-09-06T15:08:13Z