https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returns/qaq-p/5533687 <P>I am a private seller stating "No returns accepted" on listing. &nbsp;What is the position when a buyer asks to return, even though item as described? &nbsp;This has now happened to me twice in a week.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 23 Aug 2017 19:23:10 GMT snowstorm14 2017-08-23T19:23:10Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returns/qaq-p/5533687 <P>I am a private seller stating "No returns accepted" on listing. &nbsp;What is the position when a buyer asks to return, even though item as described? &nbsp;This has now happened to me twice in a week.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 23 Aug 2017 19:23:10 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returns/qaq-p/5533687 snowstorm14 2017-08-23T19:23:10Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returns/qaa-p/5533696#M579333 <P>If you are the buyer, take a good look at the seller's listings, current and previous.&nbsp; If the seller appears to be an unregistered business selling multiples of new goods then go to the Citizens Advice website and review your rights as a consumer.&nbsp; Whilst eBay will not intervene if a 'private' seller refuses a return for change of mind, an unregistered business seller would be in very hot water if the buyer decided to take action.&nbsp; A business seller can be either a limited company or a sole trader.</P> <P>&nbsp;</P> <P>Accepting a change-of-mind return will generally be the best thing to do, buyer pays the return costs.</P> Wed, 23 Aug 2017 17:59:48 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returns/qaa-p/5533696#M579333 norseway53 2017-08-23T17:59:48Z