False Purchases

jayrespected — Wed, 14 Jun 2017 10:28:07 GMT

I took advantage of a recent £1 total sellers fee offer and listed my Nintedo Switch for sale.

Someone purchased the item and now wants a refund because they pressed purchase by accident.

My issue here is that how someone can mess around with sellers like this without a fine or some sort of punishment.

How do I get the £1 offer reactivated so I can relist my item?

Re: False Purchases

1956glyn — Wed, 14 Jun 2017 11:02:47 GMT

This is the link you need to block someone

http://offer.ebay.co.uk/ws/eBayISAPI.dll?bidderblocklogin

Re: False Purchases

1956glyn — Wed, 14 Jun 2017 11:05:03 GMT

Also read this and tighten up your bidder preferences

There are several things you can do to manage who you do business with on eBay.

Buyer requirements

You can set requirements to exclude buyers who:

Have a delivery address in countries you don't want to post to
Have a negative feedback score
Have unpaid item cases
May bid on several items and not pay for them
Don't have a PayPal account
Have violated eBay policies

However, you can still allow certain buyers to bid on or buy your items by adding them to your exemption list.

More actions:

Block bidders or buyers

You can block up to 5,000 buyers from bidding on or buying your items. To block a buyer, add their user ID or email to your blocked buyers list.

To unblock a buyer, delete them from your blocked list.

More actions:

Update blocked buyers list - opens in new window or tab

Cancel a bid

While we don't recommend that sellers cancel bids, there may be legitimate reasons for doing so, such as:

A bidder asks you to retract their bid
You can't verify a bidder's identity after trying to contact them
You end your listing early

Once you cancel a bid, you can't restore it.

More actions:

Cancel a bid

Question False Purchases in Member To Member Support DO NOT DELETE

False Purchases

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Re: False Purchases