https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/returns/qaq-p/5373238 <P>sold laptop - buyer want refund after informing me it has defects and that he has opened it and tried another hard drive in it - would have complied if item hadnt of been opened - unsure of the way forward - laptop should never have been opened , just returned in its original condition - i refused refund but did offer partial refund - this was refused - i mistakenly reviewed case details and hit the accept return button - it was too late to correct mistake -</P> Sun, 14 May 2017 23:59:36 GMT silverspell 2017-05-14T23:59:36Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/returns/qaq-p/5373238 <P>sold laptop - buyer want refund after informing me it has defects and that he has opened it and tried another hard drive in it - would have complied if item hadnt of been opened - unsure of the way forward - laptop should never have been opened , just returned in its original condition - i refused refund but did offer partial refund - this was refused - i mistakenly reviewed case details and hit the accept return button - it was too late to correct mistake -</P> Sun, 14 May 2017 23:59:36 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/returns/qaq-p/5373238 silverspell 2017-05-14T23:59:36Z