https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/EBAY-POLICIES/qaq-p/5372874 <P>help needed is it a regular thing for Ebay to breach there own policies regarding returns and setting a fourteen day returns date ? and how is it best to proceed &nbsp;when an item has been returned used and parts missing</P> Sun, 14 May 2017 19:46:23 GMT pileithigh2 2017-05-14T19:46:23Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/EBAY-POLICIES/qaq-p/5372874 <P>help needed is it a regular thing for Ebay to breach there own policies regarding returns and setting a fourteen day returns date ? and how is it best to proceed &nbsp;when an item has been returned used and parts missing</P> Sun, 14 May 2017 19:46:23 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/EBAY-POLICIES/qaq-p/5372874 pileithigh2 2017-05-14T19:46:23Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/EBAY-POLICIES/qaa-p/5372895#M491763 All you can do if buyer returns with parts missing is use the Report a Buyer Link. <P><BR /> Unfortunately you will still be expected to refund and if you don't and the buyer escalates to ebay then they will refund at your expense.</P> Sun, 14 May 2017 19:52:39 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/EBAY-POLICIES/qaa-p/5372895#M491763 john1297576 2017-05-14T19:52:39Z