Question Returned item in Member To Member Support DO NOT DELETE https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returned-item/qaq-p/5335628 <P>Advice please.</P><P>An ebayer returned an item so I cancelled the transaction which then did an automated PayPal refund. I got this message....</P><P>&nbsp;</P><P>Thanks. You refunded the buyer using PayPal on 20 April 2017. We'll let you know as soon as the refund is complete.</P><P>&nbsp;</P><P>The buyer is messaging me asking where his money is. I don't know as I thought I'd done everything I could my end.</P><P>&nbsp;</P><P>Does the buyer need to do anything his end?</P><P>How long does it stay pending?</P><P>&nbsp;</P><P>The buyer is getting impatient!</P><P>&nbsp;</P><P>Addition.....yes, plenty to cover it in PayPal. &nbsp;</P><P>&nbsp;</P><P>Question.....how does the buyer accept it?</P> Sat, 22 Apr 2017 07:29:08 GMT anteater99 2017-04-22T07:29:08Z Returned item https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returned-item/qaq-p/5335628 <P>Advice please.</P><P>An ebayer returned an item so I cancelled the transaction which then did an automated PayPal refund. I got this message....</P><P>&nbsp;</P><P>Thanks. You refunded the buyer using PayPal on 20 April 2017. We'll let you know as soon as the refund is complete.</P><P>&nbsp;</P><P>The buyer is messaging me asking where his money is. I don't know as I thought I'd done everything I could my end.</P><P>&nbsp;</P><P>Does the buyer need to do anything his end?</P><P>How long does it stay pending?</P><P>&nbsp;</P><P>The buyer is getting impatient!</P><P>&nbsp;</P><P>Addition.....yes, plenty to cover it in PayPal. &nbsp;</P><P>&nbsp;</P><P>Question.....how does the buyer accept it?</P> Sat, 22 Apr 2017 07:29:08 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returned-item/qaq-p/5335628 anteater99 2017-04-22T07:29:08Z Re: Returned item https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returned-item/qaa-p/5335643#M472930 <P><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/3738060">@anteater99</a></P> <P>&nbsp;</P> <P>If the refund came from your bank account it could have gone as an eCheque which takes up to 10 days</P> <P>&nbsp;</P> <P>It is also possible that the buyer needs to accept the payment into their Paypal account</P> Sat, 22 Apr 2017 05:41:28 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returned-item/qaa-p/5335643#M472930 corred 2017-04-22T05:41:28Z