https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refunds/qaq-p/5277649 <P>Need to do a refund as buyer can't collect, if I refund full amount am I out of pocket with ebay charges ?</P> Wed, 15 Mar 2017 10:17:09 GMT mauriced2013 2017-03-15T10:17:09Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refunds/qaq-p/5277649 <P>Need to do a refund as buyer can't collect, if I refund full amount am I out of pocket with ebay charges ?</P> Wed, 15 Mar 2017 10:17:09 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refunds/qaq-p/5277649 mauriced2013 2017-03-15T10:17:09Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refunds/qaa-p/5277651#M441220 <P>Hello,</P> <P>&nbsp;</P> <P>If you refunded via the Paypal account, &nbsp;then yes, &nbsp;you are still liable for eBay's fees, &nbsp;but more importantly, &nbsp;you have given your account a defect.</P> <P>&nbsp;</P> <P>Send the buyer a cancellation request. &nbsp;They need to accept this for your to retrieve your Final Value Fees. &nbsp;If they decline you are stuck with the fees, &nbsp;if they ignore the request, &nbsp;you can close it yourself, &nbsp;after 10 days, &nbsp;and again your FVF are refunded. &nbsp;</P> Wed, 15 Mar 2017 10:19:24 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refunds/qaa-p/5277651#M441220 tressygirl 2017-03-15T10:19:24Z