https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Opening-a-case-when-a-return-is-still-showing-in-transit/qaq-p/5277430 <P>Hi I have returned something and the return is still showing in transit as the buyer wont change it and is ignoring all emails.&nbsp; I stupidly didnt put it on a tracker as they asked for the cheapest postage but regardless of that the item was misleading and nothing like i ordered and was also badly made so i want to open a case to see if ebay will review all the facts.&nbsp; Regardless of whether they have the dress or not it could not be used for anyone else as it is so bad and the seller agreed to a refund.&nbsp; How do I open a case as everytime i try to it says there is a return open thanks</P> Wed, 15 Mar 2017 07:11:03 GMT debbie039 2017-03-15T07:11:03Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Opening-a-case-when-a-return-is-still-showing-in-transit/qaq-p/5277430 <P>Hi I have returned something and the return is still showing in transit as the buyer wont change it and is ignoring all emails.&nbsp; I stupidly didnt put it on a tracker as they asked for the cheapest postage but regardless of that the item was misleading and nothing like i ordered and was also badly made so i want to open a case to see if ebay will review all the facts.&nbsp; Regardless of whether they have the dress or not it could not be used for anyone else as it is so bad and the seller agreed to a refund.&nbsp; How do I open a case as everytime i try to it says there is a return open thanks</P> Wed, 15 Mar 2017 07:11:03 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Opening-a-case-when-a-return-is-still-showing-in-transit/qaq-p/5277430 debbie039 2017-03-15T07:11:03Z