wrong information on late delivery report?

finnandflo — Tue, 21 Feb 2017 09:58:51 GMT

Has anyone else had the wrong information given on their lae delivery report? I have lots marked as delivered late but they weren't? How do I get this corrected?

Re: wrong information on late delivery report?

paulodelluk — Tue, 21 Feb 2017 14:15:00 GMT

You can only get eBay to correct it if you sent by tracked/signed for post.

This happens if the buyer is not at home to sign & it goes back to the sorting office.

(I have to do this a couple of times a month)

Email eBay, I do this:

.................................

Please remove the late delivery defect for the following:

Item Number: xxxxxxxxxxxxxx
Sale Date: xxxxxxxx
Payment made: xxxxxxx
Item Posted: xxxxxxxxx
Royal Mail "Signed For" Tracking Number: xxxxxxxxxxx
Attempted Delivery: xxxxx
Recipient Collected: xxxxxx

..............................................................

You get the idea, link to email below

http://ocsnext.ebay.co.uk/ocs/cusr?query=1514&levelHierarchy=2a5a3

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wrong information on late delivery report?

Re: wrong information on late delivery report?