https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/No-Item-no-refund-received/qaq-p/5137550 <P>Hi, I bought a wrist watch which was never received. I opened a case but it was closed after seller pretended to have sent a refund. That refund never came. I wrote to seller to inquire but they replied begging me not to give them negative feedback, and promised to do the refund immediately. Of course they never did. I need my money back (£4.99) please. Hope you can resolve this case. Thank you</P><P>&nbsp;</P><P>regards</P> Tue, 06 Dec 2016 20:45:45 GMT catabong2012 2016-12-06T20:45:45Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/No-Item-no-refund-received/qaq-p/5137550 <P>Hi, I bought a wrist watch which was never received. I opened a case but it was closed after seller pretended to have sent a refund. That refund never came. I wrote to seller to inquire but they replied begging me not to give them negative feedback, and promised to do the refund immediately. Of course they never did. I need my money back (£4.99) please. Hope you can resolve this case. Thank you</P><P>&nbsp;</P><P>regards</P> Tue, 06 Dec 2016 20:45:45 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/No-Item-no-refund-received/qaq-p/5137550 catabong2012 2016-12-06T20:45:45Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/No-Item-no-refund-received/qaa-p/5137556#M366423 <P>Once you close a case you cannot reopen it. &nbsp;You do however have 180 days from the payment date to open a Paypal case in their resolution centre - don't listen to the seller this time and make sure that you escalate the case before the deadline set by Paypal.</P> Tue, 06 Dec 2016 20:49:53 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/No-Item-no-refund-received/qaa-p/5137556#M366423 norseway53 2016-12-06T20:49:53Z