https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Greenhouse/qaq-p/5135615 I was chatting with Chariote before being disconnected.. I am not satisfied with the result... I paid for this item in good faith...the customer claims they don't have the item I purchased. I do not want a refund. I will accept a similar replacement for the item they have falsely advertised... It is not my fault they cannot conform to the contract. Mon, 05 Dec 2016 18:56:05 GMT milessmum 2016-12-05T18:56:05Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Greenhouse/qaq-p/5135615 I was chatting with Chariote before being disconnected.. I am not satisfied with the result... I paid for this item in good faith...the customer claims they don't have the item I purchased. I do not want a refund. I will accept a similar replacement for the item they have falsely advertised... It is not my fault they cannot conform to the contract. Mon, 05 Dec 2016 18:56:05 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Greenhouse/qaq-p/5135615 milessmum 2016-12-05T18:56:05Z