https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/didn-t-receive-iteam/qaq-p/5103360 Hi, I didn't receive an order and the seller has agreed a refund is best but keeps telling me she cant do it... I already actioned a case but it won't let me" let ebay step in" keep s telling me to try later... Iv been trying all day<BR />Miss Chadwick Mon, 14 Nov 2016 18:20:14 GMT nicochad 2016-11-14T18:20:14Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/didn-t-receive-iteam/qaq-p/5103360 Hi, I didn't receive an order and the seller has agreed a refund is best but keeps telling me she cant do it... I already actioned a case but it won't let me" let ebay step in" keep s telling me to try later... Iv been trying all day<BR />Miss Chadwick Mon, 14 Nov 2016 18:20:14 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/didn-t-receive-iteam/qaq-p/5103360 nicochad 2016-11-14T18:20:14Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/didn-t-receive-iteam/qaa-p/5103376#M347242 <P>The option to escalate to ebay appears after 8 full days to the minute you opened the dispute</P> <P>&nbsp;</P> Mon, 14 Nov 2016 18:27:42 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/didn-t-receive-iteam/qaa-p/5103376#M347242 redwick1 2016-11-14T18:27:42Z