Question Its the wrong answer! in Member To Member Support DO NOT DELETE https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Its-the-wrong-answer/qaq-p/5089721 <P>Why can't I respond to an answer to my question?</P><P>&nbsp;</P><P>I've received an answer to my question that does not help, but I'm unable to say so.</P><P>&nbsp;</P><P>Nothing happens when I click Comment, There is a green box with 'Accept as Solution' - I need a box that says 'Not a Solution'.</P><P>&nbsp;</P><P>The only other thing to click is '+ Kudos', which I want to avoid. Maybe there should be '- Kudos', ie. thumbs down. That's probably a bit unkind as the responder could be genuinely trying to help. But if the answer is incomplete, just a guess, or dismissive of the problem, the original questioner needs a way to say so or to ask a follow up question.</P><P>&nbsp;</P><P>However, I still have an unresolved enquiry and no way to say so.</P><P>&nbsp;</P><P>Trying to contact EBAY customer service is no good if the problem does not fit any of the pre-determined categories.</P> Sat, 05 Nov 2016 14:41:16 GMT aleccorvuscorax 2016-11-05T14:41:16Z Its the wrong answer! https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Its-the-wrong-answer/qaq-p/5089721 <P>Why can't I respond to an answer to my question?</P><P>&nbsp;</P><P>I've received an answer to my question that does not help, but I'm unable to say so.</P><P>&nbsp;</P><P>Nothing happens when I click Comment, There is a green box with 'Accept as Solution' - I need a box that says 'Not a Solution'.</P><P>&nbsp;</P><P>The only other thing to click is '+ Kudos', which I want to avoid. Maybe there should be '- Kudos', ie. thumbs down. That's probably a bit unkind as the responder could be genuinely trying to help. But if the answer is incomplete, just a guess, or dismissive of the problem, the original questioner needs a way to say so or to ask a follow up question.</P><P>&nbsp;</P><P>However, I still have an unresolved enquiry and no way to say so.</P><P>&nbsp;</P><P>Trying to contact EBAY customer service is no good if the problem does not fit any of the pre-determined categories.</P> Sat, 05 Nov 2016 14:41:16 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Its-the-wrong-answer/qaq-p/5089721 aleccorvuscorax 2016-11-05T14:41:16Z