https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/buyer-didnt-send-itemback/qaq-p/5077236 <P>Buyer opened a case that item is not the colour she wanted so want to return it. As our products are individually made we do not always accept returns at least if I know its not our fault. Tried to contact buyer, asked to send a picture so can show in the case that colour is exactly the same as in the picture ( we have a photo of real colours)&nbsp;</P><P>Buyer ignoring all messages, so asked ebay step by step and what a surprise- ebay straight away refunded money to buyer! Ignored that I provided pictures of item which I sent and that colour is the same as in the picture stated. Looks buyer got what wanted- item and money. From ebay it wasnt honest. Looks buyer can ignore seller and can get a refund- easy!</P> Fri, 28 Oct 2016 12:53:29 GMT lalala 2016-10-28T12:53:29Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/buyer-didnt-send-itemback/qaq-p/5077236 <P>Buyer opened a case that item is not the colour she wanted so want to return it. As our products are individually made we do not always accept returns at least if I know its not our fault. Tried to contact buyer, asked to send a picture so can show in the case that colour is exactly the same as in the picture ( we have a photo of real colours)&nbsp;</P><P>Buyer ignoring all messages, so asked ebay step by step and what a surprise- ebay straight away refunded money to buyer! Ignored that I provided pictures of item which I sent and that colour is the same as in the picture stated. Looks buyer got what wanted- item and money. From ebay it wasnt honest. Looks buyer can ignore seller and can get a refund- easy!</P> Fri, 28 Oct 2016 12:53:29 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/buyer-didnt-send-itemback/qaq-p/5077236 lalala 2016-10-28T12:53:29Z