https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Reply-to-other-question/qaq-p/5069906 I posted a question a little while ago and want to thank everyone who replied. I don't know how to reply to the answers I got but thanks. I think it's bad that as a seller you post an item, have a receipt and the buyer says they didn't get it. Why is it not down to the buyer to claim from the post office? Yes I can claim but after I have refunded the money to them how do I know the parcel still might get there or they had it all this time. My buyer had no feedback at all and I reckon I have been scammed. My loss I suppose. They have the trainers and will still get the refund. Sun, 23 Oct 2016 18:21:52 GMT bestkindoftrouble 2016-10-23T18:21:52Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Reply-to-other-question/qaq-p/5069906 I posted a question a little while ago and want to thank everyone who replied. I don't know how to reply to the answers I got but thanks. I think it's bad that as a seller you post an item, have a receipt and the buyer says they didn't get it. Why is it not down to the buyer to claim from the post office? Yes I can claim but after I have refunded the money to them how do I know the parcel still might get there or they had it all this time. My buyer had no feedback at all and I reckon I have been scammed. My loss I suppose. They have the trainers and will still get the refund. Sun, 23 Oct 2016 18:21:52 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Reply-to-other-question/qaq-p/5069906 bestkindoftrouble 2016-10-23T18:21:52Z