Question Item collected not as described... in Member To Member Support DO NOT DELETE https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-collected-not-as-described/qaq-p/5027094 <P>My wife used Buy It Now on an item that was collection only (50 mile round trip). When I got the item home, it was clear that it was not the item pictured in the listing but a 'similar' item that did not suit our needs. I have sent an SMS to the seller in case he accidentally gave me the wrong item, sent him an eBay message and left him a voicemail. No reponse. How does returning the item work - as it only cost £10.00 but I don't fancy doing another 50 mile round trip at my expense...</P> Wed, 28 Sep 2016 16:18:14 GMT ultimatelyfair 2016-09-28T16:18:14Z Item collected not as described... https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-collected-not-as-described/qaq-p/5027094 <P>My wife used Buy It Now on an item that was collection only (50 mile round trip). When I got the item home, it was clear that it was not the item pictured in the listing but a 'similar' item that did not suit our needs. I have sent an SMS to the seller in case he accidentally gave me the wrong item, sent him an eBay message and left him a voicemail. No reponse. How does returning the item work - as it only cost £10.00 but I don't fancy doing another 50 mile round trip at my expense...</P> Wed, 28 Sep 2016 16:18:14 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-collected-not-as-described/qaq-p/5027094 ultimatelyfair 2016-09-28T16:18:14Z Re: Item collected not as described... https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-collected-not-as-described/qaa-p/5027103#M302788 <P><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/570865">@ultimatelyfair</a></P> <P>&nbsp;</P> <P>There is no return for collection items.....the concept is you go, inspect, pay &amp; take away........you are supposed to ensure what you collected is what was advertised BEFORE paying &amp; taking away !!</P> Wed, 28 Sep 2016 16:21:09 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-collected-not-as-described/qaa-p/5027103#M302788 corred 2016-09-28T16:21:09Z