https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/refunding-a-lost-parcel/qaq-p/4950336 <P>I have refunded a buyer due to a lost parcel, but have ended up paying ebay fees for something that I technically have no longer sold - what can I do about this?</P> Sat, 06 Aug 2016 17:15:01 GMT 15ian1971 2016-08-06T17:15:01Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/refunding-a-lost-parcel/qaq-p/4950336 <P>I have refunded a buyer due to a lost parcel, but have ended up paying ebay fees for something that I technically have no longer sold - what can I do about this?</P> Sat, 06 Aug 2016 17:15:01 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/refunding-a-lost-parcel/qaq-p/4950336 15ian1971 2016-08-06T17:15:01Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/refunding-a-lost-parcel/qaa-p/4950346#M257772 <P>If the buyer didn't open a case then you need to send them a cancellation request in order to get a refund of the selling fee.&nbsp; If they did open a case and you agreed to the refund straight away then you will auto have received a fee credit.&nbsp; If you didn't agree and ebay had to force the refund you won't get a fee credit.</P> <P>&nbsp;</P> <P><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/5299556">@15ian1971</a></P> Sat, 06 Aug 2016 17:20:59 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/refunding-a-lost-parcel/qaa-p/4950346#M257772 angelah1847 2016-08-06T17:20:59Z