https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/GSP-damaged-item/qaq-p/4881871 <P>I sold a guitar through the GSP, it arrived damaged, &nbsp;ebay told me to tell the customer to open a SNAD case, a significantly not as described case and i was told I would not be in away resonsible if it was damaged via the GSP, the cusomer spoke to them was advised to open a case now my payapl account is minus the money and apprently i have to wait 8 days for ebay to make a decision. &nbsp;I have spoken to customer service they have adimted that it was damaged via the GSP yet i still have to wait 8 days and lose access to my paypal account! how do i compin about this or take it further as ebay customer service is almost useless!&nbsp;</P><P>&nbsp;</P><P>Cheers</P> Sat, 18 Jun 2016 09:40:54 GMT gavincakey77 2016-06-18T09:40:54Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/GSP-damaged-item/qaq-p/4881871 <P>I sold a guitar through the GSP, it arrived damaged, &nbsp;ebay told me to tell the customer to open a SNAD case, a significantly not as described case and i was told I would not be in away resonsible if it was damaged via the GSP, the cusomer spoke to them was advised to open a case now my payapl account is minus the money and apprently i have to wait 8 days for ebay to make a decision. &nbsp;I have spoken to customer service they have adimted that it was damaged via the GSP yet i still have to wait 8 days and lose access to my paypal account! how do i compin about this or take it further as ebay customer service is almost useless!&nbsp;</P><P>&nbsp;</P><P>Cheers</P> Sat, 18 Jun 2016 09:40:54 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/GSP-damaged-item/qaq-p/4881871 gavincakey77 2016-06-18T09:40:54Z