https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/charged-fees-for-returned-item/qaq-p/4878810 <P>Ebay has charged me for an item they told me to refund. My ad stated that I smoked and have animals. The customer opened a case saying she could smell smoke. I refunded her even though my item was as discribed. The bag didn't smell of smoke as it was no where near smoke and I asked loads of non smokers to smell the bag. Thank you for your help. Anne</P> Thu, 16 Jun 2016 01:34:50 GMT 95janssen 2016-06-16T01:34:50Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/charged-fees-for-returned-item/qaq-p/4878810 <P>Ebay has charged me for an item they told me to refund. My ad stated that I smoked and have animals. The customer opened a case saying she could smell smoke. I refunded her even though my item was as discribed. The bag didn't smell of smoke as it was no where near smoke and I asked loads of non smokers to smell the bag. Thank you for your help. Anne</P> Thu, 16 Jun 2016 01:34:50 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/charged-fees-for-returned-item/qaq-p/4878810 95janssen 2016-06-16T01:34:50Z