https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/feedback/qaq-p/4874777 <P>some months ago I had 1 negative feedback from nasty member who lied to get refund but not return postage, I reported to ebay who did nothing, okay !! so my feedback percentage from 1 negative went from 100% to 98.8% however since then I have had 38 positive feedback but percentage has stayed at&nbsp; 98.8, so 1 negative takes 1.2% off but 38 positive gives 0% ????. I have tried to contact ebay but I need to put an item number and because of the time lapse&nbsp; the number does not show up so they cannot deal with my problem.&nbsp;I know they will say this % versus that % multiplied or divided against other %'s but seems a bit unfair for 1 negative feedback, any ideas!</P> Mon, 13 Jun 2016 14:55:42 GMT holms10 2016-06-13T14:55:42Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/feedback/qaq-p/4874777 <P>some months ago I had 1 negative feedback from nasty member who lied to get refund but not return postage, I reported to ebay who did nothing, okay !! so my feedback percentage from 1 negative went from 100% to 98.8% however since then I have had 38 positive feedback but percentage has stayed at&nbsp; 98.8, so 1 negative takes 1.2% off but 38 positive gives 0% ????. I have tried to contact ebay but I need to put an item number and because of the time lapse&nbsp; the number does not show up so they cannot deal with my problem.&nbsp;I know they will say this % versus that % multiplied or divided against other %'s but seems a bit unfair for 1 negative feedback, any ideas!</P> Mon, 13 Jun 2016 14:55:42 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/feedback/qaq-p/4874777 holms10 2016-06-13T14:55:42Z