https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Paypal-states-a-case-should-not-be-opened/qaq-p/4858210 We're sorry, there's an issue with this purchase. Unfortunately, PayPal reports that we can't open a case for this item.You can try to sort out this problem by contacting the seller. .... I bought some trousers on 8th May , I've not heard off the seller despite lots of messages , they eventually marked item as dispatched a couple of weeks ago but still I haven't received anything or got any response from messages. All I get from trying to open a case is the above message from PayPal! Thu, 02 Jun 2016 20:30:36 GMT 79*emma 2016-06-02T20:30:36Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Paypal-states-a-case-should-not-be-opened/qaq-p/4858210 We're sorry, there's an issue with this purchase. Unfortunately, PayPal reports that we can't open a case for this item.You can try to sort out this problem by contacting the seller. .... I bought some trousers on 8th May , I've not heard off the seller despite lots of messages , they eventually marked item as dispatched a couple of weeks ago but still I haven't received anything or got any response from messages. All I get from trying to open a case is the above message from PayPal! Thu, 02 Jun 2016 20:30:36 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Paypal-states-a-case-should-not-be-opened/qaq-p/4858210 79*emma 2016-06-02T20:30:36Z