https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Proof-of-postage-not-good-enough/qaq-p/4856948 <P>Has anyone else been miffed by eBay as a seller when the buyer has claimed they didn't receive a non-trackable item and was given a full refund, case closed. Only reason from eBay was there was no tracking info that's because none was available.&nbsp; Anyone know how best to counteract?</P><P>&nbsp;</P><P>Understand from reply the situation, just to put it out there I'm not happy with it.&nbsp; A POP is more evidence than a buyer stating it hasn't been received, they have no proof of this fact so why should eBay give the buyer more power than the seller?&nbsp; If this is their policy they should make this more clear and only allow postage means that have proof of deliveries!</P> Sat, 11 Jun 2016 07:44:39 GMT dngillespie71 2016-06-11T07:44:39Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Proof-of-postage-not-good-enough/qaq-p/4856948 <P>Has anyone else been miffed by eBay as a seller when the buyer has claimed they didn't receive a non-trackable item and was given a full refund, case closed. Only reason from eBay was there was no tracking info that's because none was available.&nbsp; Anyone know how best to counteract?</P><P>&nbsp;</P><P>Understand from reply the situation, just to put it out there I'm not happy with it.&nbsp; A POP is more evidence than a buyer stating it hasn't been received, they have no proof of this fact so why should eBay give the buyer more power than the seller?&nbsp; If this is their policy they should make this more clear and only allow postage means that have proof of deliveries!</P> Sat, 11 Jun 2016 07:44:39 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Proof-of-postage-not-good-enough/qaq-p/4856948 dngillespie71 2016-06-11T07:44:39Z